Core Humanitarian Standard
Accountability is at the very core of everything we do in Concern. In 2017, we became the first Irish organisation to be certified with this standard.
Knowledge Hub
Evidence-based learning, evaluations, research, guidance, manuals, tools and programme updates.
Codes and policies
Why they are important? Our codes and policies shape our organisation as a whole and ensure that we are always staying true to our values. They make up who we are and ultimately make sure that we are being the best that we can be.
All of the work that we carry out is guided by a series of codes and policies which are strictly adhered to at all times.
The following documents refer to our overseas, staff and fundraising procedures. They enable us to carry out the life-saving work that we do in a fair, honest and respectful manner. These guiding documents are vital in helping us to achieve our mission of combating extreme poverty.
Mwanajuma Ghamaharo tends to her irrigated plot of mung beans in Makere village in Tana River County. Photo: Lisa Murray/Concern Worldwide
In 2016, Concern funded the improvement of this water point in Kolloma village, Tahoua, which continues to serve the community of around 900 families. Today, we support the health clinic in the village and provide advice on nutritional health. Photo: Darren Vaughan/Concern Worldwide
Dieujuste Bazar, from Concern Worldwide checks residents documents during a distribution of hygiene kits by Concern Worldwide in Port-au-Prince, Haiti Photo: Dieu Nalio Chery/ For Concern Worldwide
Logistics Advisor, Deirdre Delaney on location in Western Ukraine as part Concern's emergency response in Ukraine. Photo: Kieran McConville/Concern Worldwide
Mcfreson Aaron (33) uses a solar-powered irrigation pump and other climate-smart agricultural practices to cultivate his crops. Photo: Chris Gagnon/Concern Worldwide
A closer look at: our codes and policies
The following codes, policies, and guidelines are a combination of our own written codes and voluntary codes, which we abide by. Together, they ensure that we are treating one another with the respect and dignity that we all deserve.
Concern codes
Concern's Staff Code of Conduct and Associated Policies
Our Code of Conduct and Associated Policies provides clear guidance on the standards of behaviour that we expect from all of our staff, including around the issue of safeguarding.
Read the French version here: Concern Code of Conduct and Associated Policies (French).
Concern's Supporter Promise
Concern's Anti-Fraud Policy
Concern's Whistleblowing Policy
Concern Worldwide Modern Slavery Act Transparency Statement
Concern Worldwide (UK) Vulnerable Donors Policy
Concern Worldwide (UK) Complaints Policy
Concern Worldwide (UK) Carbon Reduction Plan
Governance codes
The Charity Governance Code ensures that we achieve our charitable objectives with integrity, efficiency and transparency.
Industry codes
Bond Image Guidelines
Bond's ethical guidelines for the collection and use of content ensures that we are accurately and fairly representing the people we work with in all of our imagery and messaging, and that we are putting the people in the pictures first.
Disaster Relief Code of Conduct
Core Humanitarian Standard
Fundraising codes
Fundraising Regulator Code of Practice
We are registered with the Fundraising Regulator and we comply with the Fundraising Regulator Code of Practice, which ensures that our public fundraising is achieved in an honest, transparent and respectful manner.
Face to Face Fundraising
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Our impact in 2023
30.3 M
people reached, in 26 of the world's poorest countries
15.5 M
people supported in 66 emergencies
9 M
people reached through our health and nutrition programmes
